Technology helps AiB hit annual targets

Accountant in Bankruptcy has detailed its investment in cutting edge technology and how it is contributing to the Agency hitting its performance targets in its Annual Report and Accounts for 2017-18.

The document outlines AiB’s achievements for the year and also features key statistics outlining the trends in personal insolvency around Scotland.

During 2017-18, AiB commenced a new IT project to develop a replacement for the Agency’s current Debt Arrangement Scheme case management system, DASH. The new system, named eDEN, is expected to be deployed in summer 2019.

AiB’s increasing use of electronic systems has led to improvements in the time taken to process applications across the various debt relief and debt management products.

As a result, AiB met all of its key performance processing time targets during 2017-18 and delivered over £600,000 in efficiency savings.

The Agency also retained its Investors in People Gold accreditation status, demonstrating its commitment to its staff.

Accountant in Bankruptcy Chief Executive Richard Dennis welcomed publication of the new report.

He said: “We continue to meet key performance targets while delivering significant efficiency savings against a backdrop of a small but steady increase in case volumes and very high levels of political and economic uncertainty.

“Throughout the year, we have continued to improve our bankruptcy and trust deeds IT systems, which are used both inside and outside the Agency.

“The Agency’s strong performance is credit to the dedication and commitment of our skilled team here in Kilwinning and I am proud this report illustrates their success.”

2017-18 also saw significant progress on the project to modernise Scottish corporate insolvency rules, which are expected to come into force in April 2019. A consultation on AiB fees was carried out and the Agency’s recommendations on reforms to the Debt Arrangement Scheme and diligence were also made to Ministers.

The full 2017-18 Accountant in Bankruptcy Annual Report and Accounts can be read here.

Further information regarding insolvency in Scotland, including legislation, can be found on the Accountant in Bankruptcy’s website


Gavin Cameron, Communications Manager, Accountant in Bankruptcy

Telephone: 0300 200 2636 / 07976 183010