Accountant in Bankruptcy must be impartial and cannot give debtors advice about how to deal with debts, but can provide information.
AiB produces a statutory booklet, the Debt Advice and Information Package, which provides information to debtors on dealing with debts and who to go to for advice. The booklet provides information about the importance of seeking early advice and provides contact details for organisations which can help the debtor find the right advice in their local area. It also contains information about common forms of enforcement, bankruptcy and trust deeds, as well as details of other sources of debt advice.
Where the debtor is an individual, a creditor is required by law to arrange to provide a this booklet prior to using most types of diligence. There is a set timescale for the issue of the booklet within each of the processes in which it is required. Generally, it must be issued no earlier than 12 weeks before diligence is carried out and must also be issued before a creditor presents a petition for the debtor's bankruptcy and prior to the issue of a Certificate for Sequestration.
The Scottish Government has introduced the Scotland's Financial Health Service website which directs users to free and impartial advice on any financial issues they may be facing. This website offers information on managing money, borrowing and saving, and also helps debtors find the right advice through trusted organisations. Once a debtor has spoken to a qualified money adviser, they will be directed to the most suitable debt solution for them.