Business Plan 2025-26

An overview of actions and objectives for the year ahead.


Core objective 2: Digital services and move to the Cloud

AiB’s stakeholder-facing functionality relies on a wide range of digital systems and services, including case management systems and public registers. These systems are critical to the deliver of statutory services and must remain secure, resilient and responsive to evolving needs.

Corporate risks

Cybersecurity threats

Risk of system compromise, including reported loss to IT equipment and concerns raised by Scottish Government and external parties regarding potential cyber incidents.

System development

Failure to maintain and enhance AiB’s case management systems to meet user expectations, impacting confidence in our systems, leading to reputational damage.

Infrastructure changes

Ongoing changes in how Scottish Government managed its virtual environment that require AiB to quickly adapt its systems to remain compatible and secure.

Organisational opportunity

AiB has a strategic opportunity to complete the migration of its production environment to the Cloud. This transition will:

  • enhance system resilience and availability
  • strengthen protection against cyber threats
  • improve responsiveness to legislative changes and fluctuations in case volumes
  • support more advanced reporting and development capabilities

2025-26 targets

  • develop an AiB portal
  • scope the development of an AiB portal to allow staff to work across systems simultaneously. This will support the transition to a smaller more agile teams under the target operating model
  • complete programme board initiatives
  • complete the programme of work established through AiB’s Programme Board including:
    • setting up the production environment
    • completing testing of BASYS (AiB’s bankruptcy case management system)
    • configuring firewalls on Z scaler
    • conducting a penetration test of the Cloud platform
    • migrating data to the new environment
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