Complaints handling process

First published: 31 December 2020
Last updated: 31 December 2020 - see all updates

An overview of AiB's complaints handling procedures

Introduction

Accountant in Bankruptcy (AiB) is committed to providing high-quality customer services.

We value complaints and use information from them to help us improve our services.

If something goes wrong or you are dissatisfied with our services, please tell us. This guidance describes our complaints procedure and how to make a complaint. It also tells you about our service standards and what you can expect from us.

First published: Thursday, 31 December 2020
Last updated: Thursday, 31 December 2020 - show all updates
All updates: Thursday, 31 December 2020
First published

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Information

Introduction

There is a problem