Publication - Notes for Guidance

Notes for Guidance - Bankruptcy (Scotland) Act 2016 (as amended)

First published: 1 November 2021
Last updated: 18 April 2024 - see all updates
Topic: Bankruptcy

This guidance describes the general functions of Accountant in Bankruptcy, interim trustees, trustees and commissioners in relation to their responsibilities regarding bankruptcies which started on or after 30 November 2016.

Supporting documents

17.2 Complaints

This function is undertaken by AST on behalf of the Accountant.

AST will investigate complaints made against interim trustees and trustees.

AST will carry out this role by:

responding to general enquiries directly
requesting information from the trustee regarding specific details
requesting the case files of the trustee

The Accountant will report on complaints received in the annual report.

Further information regarding the AiB complaints procedure can be found in the complaints handling procedure.

First published: Monday, 1 November 2021
Last updated: Thursday, 18 April 2024 - show all updates
All updates: Thursday, 18 April 2024
Supporting document added to website

Monday, 29 January 2024
Published on website

Saturday, 1 October 2022
Amended sections 2.2, 12.7.2, 12.8.2, 13.6, 13.9, 13.12, 13.13, 13.14, 16.5, 18.5.1

Monday, 1 November 2021
Published

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Information

17.2 Complaints

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